Axtorik

Legal

Refund Policy

How refunds work for the software we sell directly.

Last updated 19 August 2026

Apps

If an App purchase isn't working for you, email [email protected] within 14 days of your first payment for that product and we'll refund it in full, no questions asked. Because our payment provider is Paddle.com, the refund is issued by Paddle back to your original payment method and usually lands within 5–10 business days depending on your bank or card issuer.

For subscriptions, this 14-day window applies to your first payment. After that, you can cancel any time to stop future renewals, but we don't refund the unused portion of a period you've already paid for — your access simply continues until that period ends.

How to request a refund

Email [email protected] with the email address you purchased under and which product it's for. You can also use the receipt link Paddle emails you at purchase, which lets you manage or cancel your subscription directly.